Jobseeker Company - Connecting People with Opportunities

Privacy Policy

Updated on: January 16, 2025

PLEASE READ THIS ENTIRE PRIVACY POLICY BEFORE USING OUR SERVICES, GIVING CONSENT AND/OR SUBMITTING YOUR PERSONAL DATA TO OUR SERVICES

INTRODUCTION

Thank you for choosing and using PT Aplikasi Buruh Indonesia and/or our related affiliates (“ Jobseeker Company ” or “ We ”) to provide services to you.

This Privacy Policy explains our commitment to protecting your Personal Data in accordance with applicable laws and regulations. We are responsible for upholding the principle of data management with full integrity, making the security of your Personal Data a top priority.

This policy applies to all users of our services through websites, mobile applications and other platforms included in the Jobseeker Company ecosystem (“ Platform ”), unless otherwise provided in a separate privacy policy.

We provide a range of human resources (HR) related services that may cover other areas in the future. Our services include Jobseeker Software , Jobseeker Services, Jobseeker App , Jobseeker Partners , Jobseeker University , and any other services that will be provided by Us from time to time (hereinafter referred to as “ Services ”).

JOBSEEKER COMPANY PRODUCT AND SERVICE ECOSYSTEM

Jobseeker Company manages various services integrated into one digital ecosystem. Personal Data that you provide when using one of the products or services in this ecosystem, such as Jobseeker Software , Jobseeker Services, Jobseeker App , Jobseeker Partners , and Jobseekers University , will be stored and used across platforms to ensure an optimal and coordinated user experience.

Therefore, it is important to know that:

Your Personal Data on one platform will automatically be available to other platforms within the Jobseeker Company ecosystem.
If you choose to delete your Personal Data from any of the platforms, it will also be deleted from the entire Jobseeker Company ecosystem of products and services.
Data that has been deleted cannot be recovered, unless required by law to be retained for a certain period of time.

By using our services, you agree to the management of Personal Data within the Jobseeker Company product and service ecosystem as described in this Privacy Policy.

ABOUT PRIVACY POLICY

We will explain transparently how and why We process Your Personal Data. This Privacy Policy outlines Our terms and responsibilities in relation to the processing of Your Personal Data.

We need to emphasize that in collecting and processing your Personal Data based on this Privacy Policy, We can act for and on behalf of and based on the instructions of Our clients as the manager of your Personal Data as based on the terms of the agreement that We have with the client. In such conditions, before you use Our services and/or submit your Personal Data to Our Services, you need to ensure that you have given full consent to the client in carrying out the processing of your Personal Data through Us.

By using Our Services and the order and agreement from the client and You as a customer or user of Our Services to this Privacy Policy, You acknowledge that You have given Us explicit consent and are bound by all the provisions contained in this Privacy Policy. Therefore, We hope that You read this Privacy Policy to ensure that You understand how We handle Your Personal Data and understand Our data protection practices. This Privacy Policy explains in detail about the processing of Your Personal Data by Us. The purpose of this Privacy Policy is to:

Ensure that you understand what Personal Data We process, the reasons why We process it and with whom We cooperate to process your Personal Data;
Explain how We process Your Personal Data so that We can provide you with a satisfying experience in using Our Services; and
Explain the rights and choices you have regarding your Personal Data that We process and how We will protect your Personal Data.

We hope that this Privacy Policy can help you understand Our commitment to protecting Your Personal Data. Should You need clarification or have further questions, We will be happy to serve You by referring to the “ Contact ” section of this Privacy Policy. If You do not agree with the contents of this Privacy Policy, remember that You always have the choice to use or not use Our Services.

DEFINITION

“ Personal Data ” means data about an identified or identifiable natural person either alone or in combination with other information either directly or indirectly.

“ Information ” means information, statements, ideas, and signs that contain values, meanings, and messages, whether data, facts, or explanations that can be seen, heard, and read, presented in various packages and formats in accordance with the development of information and communication technology, both electronically and non-electronically .

“ Applicable Law ” means all laws, regulations, regulations, policies, ordinances, authorizations, permits or requirements of any court, administrative body, authority or regulatory body , in effect from time to time during the period in which this Privacy Policy is in effect.

SCOPE AND TYPE OF PERSONAL DATA WE COLLECT ABOUT YOU

The following is the scope and type of Personal Data about you that We will process in connection with your use of the Services (as applicable, i.e. depending on the context or circumstances of collection and the nature of the Services used or transactions conducted):

Identity Data , including but not limited to, name, username , gender, complete residential address, place of birth, date of birth, selfie data , identity card number/driving license/passport, taxpayer identification number, last education, job, and so on.
Business Data , including but not limited to business registration number or similar, taxpayer identification number, business field, telephone number, complete domicile address, business entity income, owner/director identity, and so on.
Contact Data , including but not limited to billing address, email address, telephone number, contact list, emergency contact information, and so on.
Payment Data , including details of payments or transfers made by you on Our Services, including but not limited to data relating to usage, payments, recipient details (including their account details ), payment method used, amount paid, billing details and invoice details .
Financial Data , including bank account and payment card details such as the type of payment card or account used, the name of the issuer of the payment card or account, the name of the holder of the payment card or account, the identification number of the payment card or account, the verification code of the payment card or account, and the expiration date of the payment card or account, as applicable, virtual account data , financial history (including but not limited to payment card or account transaction history, payment card or account details , CVV codes and mapping and/or status and circumstances of the payment card or account), income data, source of income, and credit rating data ( credit scoring ).
Data related to your activities when using the Services , including but not limited to, the terms you search for, views and interactions with content, input activity and transaction processes, people you communicate with or share content with, activity on Third Party sites and applications (as defined below) that use Our Services.
Location Data , We collect Information about your location when you use Our Services. Your location can be determined with varying degrees of accuracy using GPS, IP address, sensor data from your device, Information about what is near your device, such as Wi-Fi access points, cell towers, and Bluetooth- enabled devices .
Log Data , including records on servers that receive data such as the device's IP address, date and time of access, Service features or pages viewed, Service work processes and other system activity, browser type, and/or the third-party sites or services you use before interacting with the Service.
Technical Data , including details about your use of Our Services such as identification generated by the Service ( user id ), in-Service messaging services, in-app search services, internet protocol (IP) addresses, data such as previously or subsequently viewed web pages, duration of each visit/session, internet device identity (ID) or media access control address, advertising ID and other device information including information about the manufacturer, model, and operating system of the device you use to access the Services, and crashes. logs .
Device Data , including device data, including the type of device you use to access the Services, including hardware model, operating system and version, software, IMEI number, file names and versions, language preferences, unique device identifiers, advertising identifiers, serial numbers, device movement information, and/or cellular network information.

PROVISION OF INCOMPLETE PERSONAL DATA

When We need to collect Personal Data by law, or under the terms of an agreement We have with a client, and You choose not to provide such Personal Data or provide incomplete Personal Data to Us when requested, we may be unable to deliver Services or fulfill agreements either existing or under negotiation with our clients and/or you.

HOW WE COLLECT YOUR PERSONAL DATA

We can collect your personal data in several ways, namely:

through submission from the client as controller of your Personal Data;
through your direct provision when registering or using the Services or when you contact Our customer service;
through provision by you through certain third parties;
through the Platform, browser and device you use.

The information we collect includes unique ID, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about your application, browser, and device interactions with our Services, including IP address, crash reports, system activity, and the time, date, and referring URL of your request.

We collect this Information when the Services on your device contact Our servers — for example, when you install an app from the Google Play Store or when the service checks for automatic updates . If you are using an Android device equipped with a Platform provided by Jobseeker Company, your device will periodically contact Jobseeker Company servers to provide Information about your device and connection to Our Services. This Information includes things like your device type, carrier name, crash reports, and the apps you have installed on your device.

If you are not logged in to an account that is part of the Jobseeker Company product ecosystem, We store the Information We collect with a unique ID tied to the browser, application, or device you are using. If you are logged in , We also collect the Information We store in your account that is part of the Jobseeker Company product ecosystem, which We consider to be Personal Information.

If you provide Us with Personal Data relating to another individual (such as the Personal Data of your spouse, family member or any other party), you represent that you have obtained the consent of that relevant individual to, and hereby consent on behalf of that individual to, the collection, use, disclosure and processing of their Personal Data by Us.

USE OF YOUR PERSONAL DATA

Regarding your Personal Data that We collect, We may use it for the following purposes or other purposes permitted by Applicable Law (" Purpose "):

Providing Our Services and/or Products;
Use of features contained in Our Services. For example for Jobseeker Services Software , then we can use your Personal Data in the form of selfies for the purpose of recording attendance;
Carrying out the purposes as determined by the client as the controller of your Personal Data as per the terms of the agreement that We have with the client (which purposes should have been informed to you by the client before you give your consent to the client);
Register you as a user on Our Platform, and also to administer and/or manage your account;
Inform you of activities occurring on Our Platform or other platforms/systems connected to Our Platform;
Interact directly with you and notify you of any updates or changes to the Services;
Sending you Information in connection with your use of the Services;
Perform maintenance, improvement, troubleshooting, development and personalization / customization of the Services to meet your needs and preferences;
Offer, send or provide advertisements, communications and marketing related to the Services that are tailored (based on demographic attributes or characteristics that are interesting and relevant based on your profile), from Us and/or Our affiliates or partners (if applicable) in various ways, including but not limited to the Platform, short message service (SMS), chat applications (such as WhatsApp ), direct message notifications ( push notification ), calls, emails, etc.;
Develop, maintain, test, improve, enhance and personalize the Services and other new services to meet your needs and preferences;
Monitor, understand and analyze your activities and behavior including habits and use of various services available on the Platform;
Disclosing and/or providing to affiliates and/or third parties who cooperate with Us (in this case, namely vendors, agents, suppliers, contractors, consultants, partners, and other parties who provide services to Us or You) which: (i) are technically necessary to process your transactions; (ii) if you participate in a promotional program that We organize with partners; or (iii) the purpose of Our cooperation with such third parties (as the case may be) on the basis of which You allow such third parties to offer third party services to You (as relevant);
Provide assistance or resolve complaints regarding operational problems that occur with the Service;
To generate statistical information and analytical data for testing, research, analysis, product development purposes;
Carrying out transactions that occur within our corporate structure such as mergers, acquisitions or sales of assets involving us and/or our affiliates;
Comply with all obligations under Applicable Law, including but not limited to responding to requests, investigations, or directives from any government regulator and/or agency ;
Helping to improve the security and reliability of Our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, criminal activity, or misuse of Our Services, technical issues that may harm Jobseeker Company, Our users, or the public, and to ensure the security of Our IT systems, architecture, and networks;
Facilitate or enable any verification required before we provide the Services to you, including undertaking the Know Your Customer ( Know Your Customer) process. Your Customer – KYC) and credit assessment ( credit scoring ) (if necessary);
Aggregating your Personal Data into anonymous statistical data that we will use for statistical analysis, so that we can better understand our customer profiles and improve our services;
Prevent, detect and investigate any prohibited, illegal , unauthorized or fraudulent activities based on applicable laws and regulations; and
Other purposes that We notify you of, and/or if required by Applicable Law, for which We will obtain your consent.

We use a variety of technologies to process your Personal Data for the Purposes set out above. We use automated systems that analyze your content to provide things like customized search results or other features tailored to how you use our services. We also analyze your content to help us detect abuse such as spam, malware , and illegal content.

We may combine the Information We collect across Our Services across your devices for the Purposes described above. Depending on your account settings, your activity on other sites and apps may be associated with your Personal Data to improve the Services.

In connection with the above purposes, you have the right to withdraw your consent at any time through the client as the controller of your Personal Data or by contacting us in accordance with the “Contact” procedures as stated in this Privacy Policy.

DISCLOSURE OF PERSONAL DATA TO OTHER PARTIES

We will not disclose, provide access to, share, and/or distribute your Personal Data without your consent unless otherwise stated in this Privacy Policy. We will only disclose your Personal Data to other parties (i) based on your consent or (ii) if permitted or required by Applicable Law or (iii) instructed by the competent government, or (iv) based on a court order (as relevant).

In addition to what is stipulated in this Privacy Policy, We may disclose, provide access to, and/or share Your Personal Data if We have obtained Your consent for the relevant disclosure. If You give Us Your consent to disclose Your Personal Data to a third party, then You authorize Us to disclose and send such data to the selected third party and You release Us from any impacts arising from the processing of Your Personal Data by such third party. We recommend that You check and understand the privacy policies or policies imposed by each third party to whom You have agreed to provide Your Personal Data .

YOUR RIGHTS

In connection with the processing of your Personal Data through Our Platform, you have the right to:

Update and/or correct errors and/or inaccuracies in your Personal Data recorded on the Platform;
Withdraw your consent to process Personal Data on the Platform;
Request access and obtain a copy of Personal Data stored in the Jobseeker Company system, which will be provided in accordance with Applicable Law;
Request access and obtain a copy of Personal Data stored in the Jobseeker Company system, which will be provided in accordance with Applicable Law; delete and/or destroy your Personal Data,

In connection with your request to withdraw your consent, you understand and acknowledge that once your request is submitted to Us, you may no longer be able to use the Services. Withdrawal of your consent may result in the termination of your account or your contractual relationship with Us, with all rights and obligations arising therefrom to be fully fulfilled. Upon receipt of a notification to withdraw consent for the processing of your Personal Data, We will inform you of the possible consequences of such withdrawal so that you can decide whether you still wish to withdraw your consent.

We have the right to reject your request, if your request is not relevant to the Personal Data stored by the Jobseeker Company, including but not limited to if the party requesting the Personal Data is deemed by us to not have authority over the Personal Data and/or cannot legally prove that the party has authority over the Personal Data requested; and/or We are not permitted to carry out your request by the competent authority and/or our internal privacy policy based on Applicable Law.

PROCEDURES FOR REQUESTING THE EXERCISE OF YOUR RIGHTS

Please note that your assertion of your rights as set out in this Privacy Policy constitutes a request from you to us. Please provide as much detail as possible about your reasons for exercising your rights, so that we can determine whether you have a valid basis for exercising your rights.

In processing your request and application as may be implemented, we kindly request you to include and provide us with the necessary details of the reasons and identification related to your request to confirm your identity. Such information may include filling in the form of Full Name, Email Address that you used when creating an account in the Jobseeker Company product ecosystem, Residential Address, Telephone Number, Copy of Your Identity Document and your reasons for exercising your rights.

All such requests must be sent via our email address, < info@jobseeker.company >. Please note that requests sent via means other than those set out in this Privacy Policy or that do not contain the information as set out in this Privacy Policy may take longer to process, may not be processed and/or may not be responded to within the timeframe specified unless an exception applies. Here are some exceptions where we may not be able to delete your data:

If we need to retain your data to comply with legal obligations.
If the data is required to complete a transaction you initiated (for example, a job application).
If data is required for security purposes.
We will notify you if any exceptions apply and explain why we cannot delete your data.

USE OF COOKIES

Cookies are small text files placed on your device when you visit our site to enable features and functionality of our site. Cookies allow us to recognize your device(s) and store certain information about your preferences or previous actions. By visiting our site, you may receive cookies from us or from third parties that provide analytics, advertising, or essential functional purposes. We may also place cookies on your browser when you visit non- Jobseeker Company sites that use our plugins or tags .

Based on the creator, cookies are categorized into first-party cookies and third-party cookies . First-party cookies are cookies set by Us on Our site, while third-party cookies are cookies set by third parties who partner with Us. Information collected by third parties through their cookies may be associated with other Information they have about You from other sources. In general, cookies used by third parties are beyond Our control or are not accessible to Us.

Based on their duration, cookies are categorized into session cookies and persistent cookies. persistent . Session cookies are temporary and designed to improve your browsing experience within a single browsing session, while persistent cookies persistent are stored on your device and remain there for a certain period of time or until you manually delete them.

We use cookies for a number of purposes:

To provide essential functions for using our site.
To authenticate and protect you when you interact with our site.
To store information related to your session, such as retaining your choices and preferences, for example your choice of language.
To provide relevant advertising to you, as well as to analyze the effectiveness of the ads displayed, such as measuring the number of views or clicks.
To provide you with a personalized experience while interacting with our site.

We respect your privacy and strive to give you control over the use of cookies on our website. The cookies we use are tailored to your preferences. You have the authority to accept or reject different types of cookies by clicking on your cookie preferences or browser settings. By managing your cookie preferences , you can tailor your experience on our site to suit your needs.

You understand that most browsers automatically accept cookies . Therefore, you may need to manually delete or disable cookies if you do not want them to be used. You may still use Our website, but some features may not function properly if you refuse to allow the use of cookies .

CHANGES TO PRIVACY POLICY

We reserve the right to review and change this Privacy Policy from time to time at Our sole discretion. If there are changes to this Privacy Policy, We will provide notification to You through a notice published on the Platform and/or website, or to Your email address recorded on Our Platform. You acknowledge and agree that You are required to check this Privacy Policy from time to time to find out the latest conditions or Information regarding the process of protecting Your Personal Data through Our Platform.

LANGUAGE

In the event that this Privacy Policy is displayed in multiple languages and there is a discrepancy between one language and another, the Indonesian text shall apply.

CONTACT

If you wish to ask questions regarding the processing of your Data or other questions regarding this Policy, please contact Us via email: info@jobseeker.company